Property Management done right!
At Bayleys Property Management, we combine local know-how with a hands-on, no-fuss approach that protects your investment and grows its value.
We manage residential and commercial properties across Queenstown, Arrowtown, Wanaka and Cromwell—and we do it with care, consistency, and clever systems that make life easier for you and your tenants.
Why owners choose us:
- In-house Maintenance Team
Fast, reliable fixes from people we know and trust—because we employ them. No waiting on tradies, no inflated call-out fees. - Annual Preventative Maintenance Check
We inspect key risk areas like heat pumps (we clean the filters!), extractors, gutters and more—preventing damage, protecting compliance, and avoiding costly surprises. - Small Portfolios, Big Attention
Each PM manages a tight portfolio, so you get experience, continuity, and a manager who knows your property inside out. - Leave Cover That Works
When your PM’s away, another experienced manager steps in—fully briefed, responsive, and ready to go. - On-the-Ground Letting Team
Dedicated letting specialists handle viewings and tenant screening quickly and professionally, keeping your property earning. - Tailored, Transparent Service
We don’t do cookie-cutter. We align our management with your goals—whether it’s capital growth, steady yield, or long-term tenants.
We do it all!
Whether you live here full-time or just drop in now and then, there’s a Bayleys service designed to protect your property—and if you wish, maximise its returns.
- Building Management
Complete oversight of residential and mixed-use buildings, including common area care and compliance. - Commercial Property Management
Professional management of retail, office, and industrial tenancies, backed by proactive communication and lease expertise. - Long-Term Residential Rentals
Smart, stable tenancies with full service—from advertising to move-out reports. - Short-Term Rental Management
Airbnb and holiday home management via our partner business, Be Our Guest by Bayleys. Five-star guest experience, without the hassle. - Empty Property Care
Security, maintenance checks, and upkeep for homes you don’t live in full-time—so you can lock and leave with confidence.
Residential Property Management
Our full service Property Management Solution includes
Advertising - Print advertising, retail advertising and online advertising.
Personalised escorted viewings - A property manager conducts every viewing giving them an opportunity to meet prospective tenants and "sell" the rental property. We also offer video calls for out of town applicants.
Reference, background and credit checks - Reference checking, background checking (depending on country of origin) and NZ credit checks for each tenant.
Tenancy agreement and bond lodgement - We ensure all paperwork is up to date with the latest legislations requirements. Once signed, we lodge the bond with the Ministry of Business, Innovation and Employment. The equivalent of four weeks rent is taken as bond in most circumstances.
Property condition reporting - We perform an initial detailed property condition report including digital recording of photos.
Free new tenant inspection - Performed 30 days from the start of a tenancy, we inspect the property to follow up and ensure all is in order with the new tenants. It's just part of our service.
Property maintenance - Small maintenance and repairs are performed in-house by our Maintenance Manager (Queenstown only), larger or specialised jobs are outsourced.
Property inspections - We inspect our properties every 12 weeks using a digital report and time dated photos.
Tenancy renewals - We manage the process of renewing tenancy agreements with existing tenants. This often includes a rental appraisal, where we discuss with you (the owner / landlord) a potential change in the rental amount.
Change of Tenants - Within existing tenancies, we manage the process from application to the signing of the updated tenancy agreement and bond lodgementform.
24 hour tenant emergency service - If there is a maintenance emergency, the tenants of your property can call our team 24/7 for assistance.
Rent arrears - We manage tenants to pay their rent on time, ensuring you are paid on time.
Accounting financial services - Owners are paid twice per month with financial statements provided in real time. We pay maintenance invoices and relevant bills on your behalf from your rental income. End-of-financial-year statements are also provided.
Commercial & Building Property Management
Commercial property management can be confusing at times, let us take the stress away and manage everything for you.
From offices, and restaurants to workshops, we can manage the maintenance of the actual property as well as the financial, leasing and tenancies inside the building.
We work on maximising your income by keeping in touch with the local market.
Conduct regular inspections and communicate with tenants, that way we can suggest arange amendments that can generate higher rents and more profit.
Look after commercial properties for both local and out-of-town investors, from corporate companies to individual investors.
For more information about the services we offer, click on the button below for our office details.
Building management for apartments and mixed use buildings.
Our building management covers onsite tasks similar to commercial maangement.
We take care of several commercial apartment complexes througout Southern Lakes working alongside Auckland Body Corporate.
Making sure common areas are kept clean and tidy by arranging rubbish removal, grounds are kept well maintained, maintenance organised when required. Key and compliance managment.